Mr James stressed that retailers are responsible for getting a parcel to you, so advises consumers not to deal with delivery firms unless you contracted them. "If you ring their customer service it costs you £3.45 per minute so I'll probably be out of pocket even if they now gave my money back!" 'Very windy weather' set to cause travel disruption in Surrey as yellow warning issued.
Costco confirms every shopper will now have to wear face covering regardless of exemption."Santander are now investigating it but if there is no joy there, I'm going to take the courier to the small claims court. People who steal packages are known as porch pirates or porch bandits. "It is the delivery company's mistake really as they should have put it in safe hands with a neighbour or held onto it. Package theft, also known as porch piracy, is the theft of a package or parcel. It was stolen and the Chinese retailer that sent it kept giving me a template response telling me to contact my local Post Office. Packages Are in Plain Sight Package thieves or porch pirates will tell you that package theft is the perfect crime of opportunity. He explained: "The courier doesn't want to know. He said his telescope was delivered late and when he was on holiday but when he returned from his trip to the Isle of Scilly, there was no telescope to be found.Ī note through the door said it had been left on the porch. "The fact of the matter is many more complaints about delivery are registered against online retailers, so the actual figure will be a great deal higher."Ĭhris Sturman is a victim of the so-called opportunistic 'porch pirate' thieves. Mr James said: "All in all, we have received 93,380 complaints about delivery from Surrey residents in the five years Resolver has been around. Martyn James of Resolver said the lockdown spike is significant as the previous six month period incorporated Christmas when complaints are traditionally far higher. This figure represents an increase of 224 in reported thefts when compared to the previous six months.įind out how you can get more news from SurreyLive straight to your inbox HERE Thieves were caught on camera stealing packages from Wendell homes early Sunday morning, but they didnt have to leave their vehicle to. Almost 7,750 parcels were stolen from Surrey doorsteps in just six months as one complaint company reports a "lockdown spike".Ĭomplaint resolution service Resolver has revealed it received 7,750 reports of parcels being stolen from doorsteps in Surrey between April and September of this year.
0 kommentar(er)
